Shipping Information
At Afinah Closet, we're committed to getting your order to you quickly and safely. All orders are carefully processed within 1-3 business days. Once your package ships, you'll receive a tracking number via email so you can follow its journey to your door.
Shipping Coverage
We currently ship to addresses within the United States only.
Shipping Methods & Delivery Times
- Standard Shipping: 3-5 business days
- Express Shipping: Faster delivery available at checkout
Shipping costs are calculated at checkout based on your location and selected shipping method.
Please note: While we do our best to ensure timely delivery, Afinah Closet is not responsible for delays caused by shipping carriers.
Returns & Exchanges
Your satisfaction is our priority. We accept returns within 7 days of receipt for items that meet our return criteria.
Return Requirements
To be eligible for a return, items must be:
- Unworn and unused
- In original packaging
- With all tags attached
How to Return
- Contact us first: Email us at Afinahcloset@gmail.com or call 240-360-8522 with your order number
- Request return address: We'll provide you with the return address and shipping label upon approval
- Ship your return: Use the provided return shipping label
- Receive your refund: Refunds are processed within 10 business days after we receive and approve your return
Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Custom or personalized items
- Beauty products
- Hazardous materials
- Sale items
- Gift cards
Questions?
We're here to help! Contact us at:
- Email: Afinahcloset@gmail.com
- Phone: 240-360-8522